60-Minute Client HR Support Session

Service Description

This session is exclusively for existing clients with a retained HR support arrangement, prepaid support hours package, or an agreed invoicing arrangement. Your 60-minute allocation can be used flexibly across a range of HR support activities and does not need to be spent entirely in an online meeting. Time can be used for online consultations, document reviews, follow-up emails, HR advice, manager guidance, employment law queries, or agreed actions, up to the total time allowance purchased. This flexible approach ensures you get the most value from your support time and allows us to focus on what your business needs most, whether that's discussing a complex issue, reviewing documentation, or providing practical recommendations and follow-up support. Examples of how 60 minutes could be used: ✔ 45-minute Teams meeting plus detailed follow-up email ✔ 60-minute online consultation ✔ Review of contracts, letters or policies with written feedback ✔ Support with a disciplinary, grievance or absence management issue ✔ HR advice and guidance delivered via email and phone ✔ A combination of meetings, document review and follow-up actions up to 60 minutes in total This session can be used for support with: Employee relations matters Disciplinary, grievance and capability procedures Absence management Performance management Recruitment and onboarding Employment contracts HR policies and procedures Employment law guidance Manager coaching and support General HR advice Ideal for more complex HR matters that require discussion, document review and practical follow-up support. Following your session, you'll receive any agreed advice, recommendations or actions completed within your allocated support time. Please note: If additional time is required beyond the purchased allocation, it will be deducted from your prepaid hours package or charged in accordance with your agreed client terms.